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For getting this service, customers have to fill out the form correctly |
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Secret question and answer have to be filled out by the applicant, and he/she should not disclose that to anyone |
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Within 4 working days after submitting application form, bank will inform the customer his/her ID & Password |
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After getting ID & Password, users have to go to the website http://www.thecitybank.com for log in to i-Bank service |
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After first log in, user must change password for future use User can check his account summary; account detail; can query about his/her chequebook; can view his/her standing instruction of the account; can take printouts of statement and he/she can change password when needed |
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User must remember the secret question & answer which he/she has noted in application form. The secret question & answer will be needed for activating or deactivating his/her i-Bank account and for password retrieval (if password forgotten or lost) |
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Users can use this service using any web browser (like Internet Explorer; Netscape Navigator; Mozila etc.) |
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Users can access his/her i-Bank account from anywhere of the globe, anytime |
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Users can also access his/her i-Bank account using mobile phone (only GPRS, EDGE & WAP enabled phone) |
